Oversees the CE-Tech department, which manages data entry standards, offers user training, creates custom reports using Crystal Reports, and provides support for all six MoMA curatorial departments as well as logistic and interpretive support areas. CE-Tech also functions as a bridge between Museum departments and oversees in-house and public-access projects that utilize TMS, MoMA's Collection and Exhibition Management System (CEMS), functioning as the centralized database of collection, exhibition, loan, and shipping information. The manager performs the following duties: Maintains department budget and administration. Coordinates training of new TMS users. Supervises TMS Helpdesk and provides first-level support for TMS users as needed. Organizes and chairs TMS user group meetings. Develops and documents cataloguing standards and procedures for departmental use of TMS; develops TMS policies with senior-level staff. Oversees integration of TMS for public access and other Museum projects in conjunction with Information Technology and Digital Media departments, including but not limited to MoMA.org, as well as other internal databases, such as Image Portal, and Salesforce. In general, promotes and integrates use of TMS and collection/exhibition information. Develops new TMS Crystal Reports with Museum departments and maintains standards for existing TMS Crystal Reports. Partners with Information Technology on system hardware, upgrades, and SQL development. Maintains system administration and configuration, including application settings, security groups, and new user accounts. Evaluates work flow and communication to improve efficiency, output, and coordination among team members. Develops new and reviews existing policies and procedures. Works within SQL Server to run queries and updates, and creates SQL Views for use with TMS and Crystal Reports. Supervises and coordinates workload of three CE-Tech staff members, including work assignments, performance reviews, compensation, staffing, coaching, and time and attendance. Acts as primary contact with TMS vendor, Gallery Systems, New York. Reports to Senior Deputy Director, Exhibitions and Collections.
Requirements: Bachelor's degree in art history or related field, master's degree preferred. Five or more years experience administrating a museum collections and exhibitions management system; experience must include positions of increasing responsibility. Ability to handle multiple projects in various stages of development. Strong verbal and written communication skills, effective and professional skills, excellent interpersonal skills, exemplary organizational, writing, analytical skills with close attention to detail, as well as discretion and diplomacy. Strong relational database skills, Access and SQL Server preferred; knowledge of SQL; proven expertise with The Museum System (TMS); superior knowledge of Seagate Crystal Reports software. Demonstrated initiative and administrative ability as required to work with and understand the goals of a large curatorial and support staff in formulating and implementing an ambitious program of collections management, outgoing loans, and temporary exhibitions. Sufficient flexibility in management style and approach to understand and subtly adjust to complex, highly skilled staff both in the curatorial and support departments. Ability to supervise and manage a skilled departmental staff of three. Knowledge of 20th-century art preferred.
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