>Why doesn't my current exhibit's image show up on my venue listing?
Images from exhibition details don't automatically load into your Venue's slideshow. To add images to your Venue slideshow, go to your Venue page and click on >add and edit images in the CHANGE THIS VENUE box on the right side. An add box will appear at the bottom of the display that allows you to create an unlimited slideshow.
Click on >click to add new image, then browse your hard drive for the desired file. Be sure that your images are in either jpg, gif or png format. Be sure to add the artist's name, caption information and tags so the image will appear on the artist's Profile and in our ARTshow!
Note that the first image in your slideshow will appear as your venue's thumbnail in our listings. To reorder images, use the Up and Down arrows in your >add/edit image listing.
>My venue is listed in the wrong neighborhood! How do I change that?
If a Venue's address is not filled out fully when the page is created ArtSlant will locate the venue in the default neighborhood setting, usually the first neighborhood listed in alphabetical order.
To fix your neighborhood on your Venue Display, click on >edit this venue in your CHANGE box on the right side of your Venue Display.
Scroll down the add form and find the dropdown menu box for Neighborhood. Select the proper neighborhood for your Venue. Hit SAVE to save your changes.
>My Google Map isn't showing up, or it's wrong. How can I fix that?
Try editing your Venue's address to match Google's listings better. Go to your Venue Display page and click on >edit this venue and try these tips to geocode your Venue Display:
- Remove extra information from the second address line such as suite or floor numbers.*
- Use standard abbreviations: St. for Street, Ave. for Avenue, etc.
- For numbered streets use "N. 3rd St." instead of "North Third Street"
- Make sure your Zip or Postal code is correct.
Note that sometimes Google Maps get overwhelmed with requests to geocode pages. If you've edited your address using the above tips and the map still doesn't appear within 24 hours please contact us at firstname.lastname@example.org and our tech team will geocode your Venue manually.
*If you removed important information from the second address line to get your Google map to appear, but viewers will need that information to find your gallery, please contact us at email@example.com with the full address of your gallery and we will geocode your Venue manually.
>My Venue used to be listed on ArtSlant, but it disappeared. Where did it go?
ArtSlant's Venue listings are city-specific. Your Venue may have been moved by one of the ArtSlant Team to the Worldwide site or to an ArtSlant city more appropriate to your Venue's location. Use the toolbar at the very top of the page to navigate between cities.
If you search for your venue in different ArtSlant cities and it still does not come up, your venue may have been "hidden" for one or more of these reasons:
- Your Venue does not comply with ArtSlant's Terms & Conditions
- Your Venue lacks proper address information
- Your Venue is a private residence, private studio or online gallery
If you believe your Venue listing has been removed or "hidden" in error, please contact us at firstname.lastname@example.org.
>My Venue doesn't show up in city listings, or is in the wrong alphabetical order. How can I fix that?
To streamline our listings on ArtSlant, only Key Venues are listed when browsing the Venues. To see all Venues please click on the Show: >all venues link at the top of the list.
If your Venue name has changed and now is not appearing in the correct alphabetical order, please contact us at email@example.com and we will correct it.